[ Retail · 2024 ]
An AI agent that follows up with every wholesale lead.
The Autopilot agent works Atlas's wholesale pipeline in the CRM — writing, timing, and sending follow-ups so buyers never go cold.
The challenge
Atlas Retail was leaking revenue in the gaps between conversations — leads going cold, appointments missed, renewals slipping past their date. Follow-ups depended on someone remembering to send them, and people forget.
What we did
We rolled out NHS Autopilot on top of their existing tools. Every contact now flows into the CRM automatically, and the agent owns the timing and delivery of each reminder across the channels their customers actually read.
The outcome
Within a quarter the numbers moved — and stayed moved, because the system runs whether anyone is watching it or not.
+3.1x
reply rate
-96%
lead response
12k/wk
sequences
Next case studyTrial-to-paid reminders doubled conversion.→